And the star of stars, especially in season five has been Roger Sterling. Sure, Don Draper is the main guy, but no-one delivers the wisdom and sage advice that Mr Sterling does week in and week out.
After giving Roger's stellar advice some deeper consideration, it turns out that we may have a few new agency rules to live by. So, here is the Roger Sterling Guide to Agency Life...
Never take 'no' for an answer...if anything, embrace it
Roger's advice is simple, turn a negative into a positive.
In Roger's own words (on being met with a 'no'):
"You used to love 'no.' 'No' used to make you hard."
Hard to argue with that (pardon the pun).
Making the awkward less awkward
There is a way around this however. Simply DO NOT associate with any staff beyond the senior management group and then the only challenge you face is a temporary one.
Here's Roger's articulate position on delivering such news:
"I've got to learn a bunch of people's names before I fire them?" (Luckily, the pain is temporary).
Sometimes less is more
Not convinced? Perhaps a system needs to be put in place that rewards people for biting their tongues more often. It seems Roger is in support such a system.
"I respect anything that rewards you for silence."
Roger on job satisfaction
But, it doesn't mean he doesn't care. In fact, Roger's ability to mix business with pleasure proves that anyone can find job satisfaction if they search hard enough, as he's very happy to attest to:
"When this job is good it satisfies every need. Believe me, I remember."
Perhaps we all just need to pinpoint our 'inner Roger' and let it out?
Managing tricky clients and prospects
Roger's philosophy on this subject is a simple, yet effective one.
"Just go in there and keep your cool. But if he baits you, I want you to punch him in the balls."
Whether or not you take Roger's advice is your prerogative, but what was acceptable in the 1960's may not be as acceptable today...especially if you cause any long term damage.
There are of course a bunch of other great Roger Sterling one-liners from Mad Men, including this great compilation on YouTube from the New York Magazine.
So, as the sadness of the impending season finale kicks in, let's all take a moment and thank Roger for his wisdom and vision.
If you' like to see the individual Roger Sterling quote glogs, check out the Roger Sterling on Work / Life board on Pinterest.